Skup Privacy Notice

Last updated: December 10th, 2020.

 

When you use Skup, you trust us with your personal data, and we’re committed to keeping that trust.

 

This notice will describe the personal information collected through the app (information provided by you), and how it’s used.

 

  1.  The Data We Collect

 

  • Data provided by users to Skup, such as during account creation

  • Data created during use of our services, such as location, app usage, and device data

The following data is collected by or on behalf of Skup:

1-Data provided by users:

  • User profile: When users create or update their Skup accounts, we collect data, which may include their name, email, phone number, login name and password, address, profile picture, payment or baking information, driver’s license and other government identification documents.

2-Data created during use of our services:

  • Location data (User and Skuper): Skup collects this data when the Skup app is running in the foreground or background of their mobile device.

  • Transaction information: We collect transaction information related to the use of our services, including the type of services requested or provided, order details, delivery information, date and time the service was provided, amount charged, distance traveled, and payment method. Additionally, if someone uses your promotion code, we may associate your name with that person.

  • Usage data: We collect data about how users interact with our services. This includes data such as access dates and times, app features or pages viewed, app crashes, and other system activity, type of browser, and third-party sites or services used before interacting with our services. In some cases, we collect this data through cookies, pixels, tags, and similar tracking technologies that create and maintain unique identifiers.

  • Device data: We may collect data about the devices used to access our services, including the hardware models, device IP address, operating systems and versions, software, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion data, and mobile network data.

  • Communications data: We enable users to communicate with each other and with Skup through Skup’s mobile apps and websites. For example, we enable Skupers and users to text or send other files to each other (generally without disclosing their telephone numbers to each other). To provide this service, Skup receives some data regarding the texts or other communications, including the date and time of the communications and the content of the communications. Skup may also use this data for customer support services (including to resolve disputes between users), for safety and security purposes, to improve our products and services, and for analytics.

  • User feedback: such as ratings, feedback, or compliments.

 

    2. How we use it

 

We collect and use this data to enable reliable and convenient services provided by Skupers and by our applications. We also use it:

 

  • To enhance safety and security

  • For customer support

  • For research and development

  • To enable communications

  • To send marketing and other communications to users.

We do NOT sell or share user personal data with third parties for their direct marketing, except with users’ consent.

 

    3. Data sharing and disclosure

Some of Skup’s services and features require that we share data with other users, at a user’s request.

We may share the data we collect with other users, including:

  1. Skuper’s name and rating with users

  2. User’s address and name with Skupers